App support
A little help along the trail.
Support for the offline card-matching game on iPhone and iPad.
Contact support
My First Home Inc.
support@1sthomeapp.com
When contacting support, include your app version and build number (Settings → App version), device model, and what happened. Please do not send passwords or payment details.
Quick answers
How do I play?
Tap cards to find identical pairs or groups of three. Colours and shape markings must match too. Incorrect groups turn face down. Complete a board to see points, moves, time, and your rating.
How do I change difficulty?
Open Game options on the home screen. Selecting Easy, Medium, Hard, a card count, pictures, or matching mode immediately prepares that game. Selecting a standard difficulty turns Expert movement off. Changing the board replaces an unfinished game; completed scores remain saved.
What are Expert and Hint Mode?
Expert shifts a different column down every eight seconds, wrapping the bottom card to the top. Hint Mode automatically reveals one random covered, unmatched card for 0.1 seconds. Choose a frequency of 3, 5, 10, 15, or 30 seconds in Game options; the default is every five seconds. Hints do not change points or moves; games using hints have separate personal bests.
Where are my scores and progress?
They are stored locally for each player. Choose your player name on the home screen to switch profiles, and open Scores for records and play-time feedback. No online account or cross-device sync is provided.
Why are there no sounds or vibrations?
Check Settings and the game’s mute button. Sounds respect the iPhone’s silent mode. Vibration needs supported hardware; successful and incorrect-match vibration have separate switches.
How does the play reminder work?
Choose a duration in Settings, such as 20 minutes. It counts active gameplay across boards, pauses off the board and in the background, and asks whether to take a break or continue. It is a reminder, not a device lock.
Does Warm night remove blue light?
No. It uses dim amber backgrounds while preserving game picture colours. It does not filter the entire display or control Night Shift.
How do I erase player information?
Settings → Reset all progress clears all players’ names, scores, badges, saved games, and play-time records. This cannot be undone within the app. Removing the app also removes its local storage; device backups are managed separately through Apple.
Does the app need internet?
No. Gameplay works offline with no ads, tracking, subscriptions, or in-app purchases. This support website and email need an internet connection.